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Delivery Timelines and Cities
Cairo & Giza*
Jumia Express is available only for items with the logo. Click here for more information
Delivery times are business days only, and do not include Friday.
Delivery timeline for international orders is 9-15 days. Click here for more info.
Click here for our full Delivery Timelines
& Click here for our Shipping fees details
Free Return within 14-days. Details below.
No returns for Lingerie & Beachwear in Women clothes
Wrong Item - to be returned within 48 hours
All items are eligible for return
Changed Mind - to be returned within 7 days
Fashion, Mobile phones, Electronics, Computing
Damaged Item - to be returned within 14 days
Fashion, Mobile phones, Electronics, Computing, Books, Food, Bulky Items, International Products
Click here for more Returns Policy and Return Times.
MEN'S SIZE GUIDE
Jumia brand sizes are designed to fit to the following body measurements. Some brands may vary from these measurements but you can still use them as a guide.
Sizing Disclaimer: Due to international footwear sizing guidelines, it is possible that some items will have packaging labelled according to US or EU sizing conventions. Please be sure to try on the item to confirm the incorrect size before returning the item to us. Visit our returns policy page for information on how to return an incorrect item.
Men's ShirtsHow to measure
Men's Sports Shirts, T-shirts, Men's Sweaters, Jackets, Men's Suits, OvercoatsHow to measure
Men's Jeans, Slacks, Trousers: WaistHow to measure
Men's Jeans, Slacks, Pants, Trousers: LengthHow to measure
Men's UnderwearHow to measure
Men's standard clothing sizes and matching measurements in cmHow to measure
Measure around the base of the neck where the collar sits.
Measure the chest at the fullest part, placing the tape close up under the arms.
Measure the natural waistline.
4. INSIDE LEGS
Measure from the crotch to where your trouser is normally worn on the shoe..
5. JACKET LENGTH
Measure from the centre back of your neck to your hemline. Then length measurement will vary depending on the style of garment..
This item can be returned within 14 days if defective, wrong or missing parts. For more details click here.
How to return this product?
You can request to return this product online (click on ""Your Account"" on the top left part of the screen, then go to """"My Orders"""").
You can also request a return by calling Customer Service 19586
What are the required conditions?
Please see below conditions for your return request to be accepted:
- product is still in its original packaging
- product is in its original condition and unused
- product is not damaged
- product label is still attached
If you wish to return underwear, swimwear, please do not remove the original wrapping for hygiene reasons.
The products in your possession are your responsibility until they are picked up by our driver or you have dropped it off at a pickup Station. Any product that is not properly packed or is damaged will not be eligible for a return, so make sure they are properly taken care of prior to the return!
What are the next steps?
Once your return request done, we will contact you to arrange retrieval of the product. You will also have the choice to deliver yourself the product to one of our pickup Stations.
Once the product retrieved, we will proceed to examination.
- In the unlikely event that an item is returned to us in an unsuitable condition, we will send it back to you without refund.
- If examination conclusive and conditions respected, we will proceed to refund within maximum 14 business days post retrieval product.