AMAN Q's & A's

Yes that's true, Now for the first time in Egypt, Jumia will provide installment service through online shopping in co-operation with Aman.

Aman is an E-payments company which is subsidiary of Raya holding and specialized in funding.

You can visit Jumia website, then select the product and fill some data. accordingly we'll call you within hours to confirm your order and complete the required data.

Yes, you shall sign cheques (bills of exchange + trust receipts) but if the amount exceeds 30.000 le including the interest, we'll accept bank cheques only.

Not less than 21 years or older than 65 years at the end of installments.

yes and we'll save his data during our call.

yes

Some documents are required to complete your request and we'll send our representative to collect them and you can sign cheques and bills of exchange while in home with no effort which counts the first service of its kind in Egypt. the documents required are:

  • Valid ID for the customer, taking in account age regulations
  • Valid ID for the guarantor, taking in account age regulations
  • Facilities bill (electricity and gas) addressed to you.
  • Recent HR letter signed and sealed by work " for both public and private sectors" provided that working period shall be more than 6 months.

yes and required documents are:

  • Valid ID for the customer, taking in account age regulations.
  • Valid ID for the guarantor, taking in account age regulations.
  • Recent HR letter signed and sealed by work "for both public and private sectors" provided that working period shall be more than 6 months.
  • Copy of rental contract.
  • Facilities bill "electricity and gas" for the owner of the rented flat.
  • Facilities bill (electricity and gas) for a first class relative; father or brother or sister.

Yes, and required documents are:

  • Valid ID for the customer, taking in account age regulations.
  • Valid ID for the guarantor, taking in account age regulations.
  • facilities bill (electricity and gas) addressed to you.
  • Recent pension certificate signed and sealed.

Unfortunately, you have to work for 6 months in a company to be able to benfit from installment services.

Yes, and required documents are:

  • Valid ID for the customer, taking in account age regulations.
  • Valid ID for the guarantor, taking in account age regulations.
  • facilities bill (electricity and gas) addressed to you.
  • Commercial Register and Taxation Registry Card.
  • Bank statement for last 6 months.
  • copy of last tax statement.

Yes, and required documents are:

  • Valid ID for the customer, taking in account age regulations.
  • Valid ID for the guarantor, taking in account age regulations.
  • facilities bill (electricity and gas) addressed to you.
  • registered contracts for rentals.
  • registered title deed of the property
  • Yes, and required documents are:

  • Valid ID for the customer, taking in account age regulations.
  • Valid ID for the guarantor, taking in account age regulations.
  • facilities bill (electricity and gas) addressed to you.
  • copy of investment certificates and deposits which shall be valid during installment period
  • Sure, as long as you are eligible to all aforementioned procedures and the amount required has been approved by Aman in accordance with the documents provided.

    Yes, as we'll send you the voucher through mail.

    Yes, Aman will send a representative to pay a visit to confirm the data you've filled in the request.

    enquiry costs 100 EGP and unfortunately you can't restore the amount back even if the request is denied.

    after paying all installments.

    Yes.

    About 5 working days, in case of no delays from customer side.

    If approved, we'll call you and schedule an appointment for our enquiry representative, if not, Aman will inform you via SMS.

    Yes you can, but you'll pay for the extra amount cash or you can inform us to send Aman a notification to amed cheques or bills of exchange in order to approve the new request.

    yes, 25% of the total amount and first installment after 2 months.

    Jumia doesn't impose interests on products paid by installments, but Aman is the responsible funding company with interest rate reaches 2.25%.