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Delivery Timelines and Cities
Cairo & Giza*
Jumia Express is available only for items with the logo. Click here for more information
Delivery times are business days only, and do not include Friday.
Click here for more info.
Click here for our full Delivery Timelines
& Click here for our Shipping fees details
Free Return within 14-days. Details below.
No returns for Lingerie & Beachwear in Women clothes
Wrong Item - to be returned within 48 hours
All items are eligible for return
Changed Mind - to be returned within 7 days
Fashion, Mobile phones, Electronics, Computing
Damaged Item - to be returned within 14 days
Fashion, Mobile phones, Electronics, Computing, Books, Food, Bulky Items, International Products
Click here for more Returns Policy and Return Times.
O2ProFormance is a visionary provider and producer of innovative auto care products that professionally enhance the efficiency and appearance of automotives. Established in 2004 out of true passion for optimum automotive performance, O2ProFormance delivers inventive and effective quality auto care products that bring out the best in every vehicle they are used in.
Every auto care product provided by O2ProFormance undergoes thorough assessment phases that ensure their alliance with the company’s vision and corporate values. With ultimate focus on quality and innovation, these products ensure the longevity of vehicle life-spans and promise their superlative appearance as well.
With avid existence in the Middle East and ambitious expansion plans across Europe, Africa and the United States of America, O2ProFormance is quickly becoming a recognized name that is synonymous with integrity and diversity in auto care. We ensure that innovative and efficient products are made available in global markets, and we actively work on creating consumer awareness on their benefits and advantages.
This item can be returned within 14 days if defective, wrong or missing parts. For more details click here.
How to return this product?
You need to request a return by calling Customer Service 19586
What are the required conditions?
Please see below conditions for your return request to be accepted:
- product must remain sealed, except if the product is defective or damaged
- product is still in its original packaging
- product is in its original condition and unused
- product is not damaged
- product label is still attached
- product is complete
The products in your possession are your responsibility until they are picked up by our driver or you have dropped it off at a pickup Station. Any product that is not properly packed or is damaged will not be eligible for a return, so make sure they are properly taken care of prior to the return!
What are the next steps?
Once your return request done, we will contact you to arrange retrieval of the product. You will also have the choice to deliver yourself the product to one of our pickup Stations.
Once the product retrieved, we will proceed to examination.
- In the unlikely event that an item is returned to us in an unsuitable condition, we will send it back to you without refund.
- If examination conclusive and conditions respected, we will proceed to refund within maximum 14 business days post retrieval product.