Breaking the mobile screen is one of the things we all worry about, as it costs a lot to fix nowadays.
Jumia offers you for the first time in Egypt a Mobile Screen insurance cover in case of breaking your screen! This cover is only available for Jumia customers in collaboration with AXA Insurance Company, a worldwide leading insurance company. The insurance AXA offers you is a cover for your mobile against screen breakage.
This cover is available for any new purchase order. Hurry up and purchase your mobile taking advantage of our mobile week discounts and ensure you choose insurance with your purchase!
Key features of the insurance cover
- Insurance cover in case of mobile screen breakage.
- Insurance is automatically activated on mobile delivery and is in effect for a year.
- Receiving by e-mail a proof of insurance notification detailing your mobile type and its IMEI number.
- In case of screen breakage a claim amount is payable directly in cash.
- The yearly insurance covers only one incident of screen breakage.
How to claim
- In case of screen breakage please head to one of JUMIA pick up stations shown while ensuring to have the mobile box.
- The mobile is assessed and its information is recorded on the data base. Once the assessment is finalized the agreed insurance amount is paid in cash directly. This cash amount is to cover the expenses of fixing the screen.
Places to claim your insurance cover:
- 5th settlement 272/273 - 2nd Section - The City Center - New Cairo, Egypt
- Alexandria, Egypt