Contact us



Do You Have a Problem ?




How Can We Help?

Here are the most frequently asked questions.



Cancel an Order




Return an Order  




Submit Your Form Here

Please complete the form below and we will get back to you within 2 business days.



Order Number:
*Subject


Full Name (In English)*:
Bank Name*:
Branch Name*:
Account Number*:
Swift code (optional):
* Mandatory ( Please fill in all the details as mention in the description box to get your refund processed faster)

*Description




If you have any questions, Please visit the FAQ page Here

In order to serve you in the most efficient & structured manner,
please fill your requests through the above form.
(Operating Hours: Everyday of the week, 10am-7pm)

Send us on our Facebook page: Facebook/Jumia.eg