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Many companies see that the 1990s witnessed a continuous shrinkage in the size of the global market as a result of technological, social and political change. The feedback that these companies bring in trying to survive and compete is of great importance.
In this book, a collection of studies and research that includes the experiences of the most prominent supply specialists in the world, and thus the book is a valuable reference for all students and managers. It presents the common factors between the work environment and the supply strategy and the human and organizational factors that ultimately determine the level of service performance.
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