What are the conditions for returning an item?

How to return a product?

How much time do I have to return a product to Jumia?

How do I send my product to Jumia?

How do I track my return status?

Is my product under warranty?

I received something I didn't order. What now?

Do I have to return all products in my order?

Can I return my items after the timeline to return has expired?

What should I do if I want to exchange a product and it is either sold out or not available?

Do I have to return the free gift when I return a product?

Do I have to pay for shipping charges when I return a product?

What is the Shipped from Overseas return policy?



Return a product now