Jumia Jumia
How Can We help you?

Here are the most frequently asked questions.

Track your Order Cancel an Order Return an Order Payment Issue
Still need help?

Send us your request using the online form opposite and we will get back to you within 2 working days.

Order Number:


Customer Service

Our customer service is unable to receive your calls at this time.
Not to worry, we are still available to attend to your requests via our Contact Us form on this page

(Operating Hours: Sun-Thu, 10am-6pm)

Placing an order

If you need help creating an order, please contact the sales department on the following number"


(Operating Hours: Sun-Thu, 10am-6pm)

Image Map