Jumia Jumia

For your payment security DO NOT share your card details with anyone. For confirmation purposes, only the first 6 numbers and last 4 numbers of the card can be shared. NEVER share your expiry or CVV number as per the picture below.

How can we help you ?

click the LIVE CHAT button on the top of the page as shown in the screeenshot below

chat with us

We will try our best to reply within 24 hours.We have recently seen an increase in online shopping, this has resulted in some of our delivery and return pickup times being longer than usual.


Customer Service Hotline: 19586

Opening hours: everyday from 09:00 a.m. to 08:00 p.m.

Need help placing an order?

If you have trouble placing your order, please call us on the following number:

Call Us to Place an Order: 15204

Opening hours: everyday from 10:00 a.m. to 10:00 p.m.