ing Operations Manager (2nd Edition)

Training Operations Manager (2nd Edition) provides critical insights into managing training operations effectively within organizations undergoing change. Authored by experts Tamara Elkelis and Jack Phillips, this book outlines nine essential strategies to enhance value recognition, quality management, innovation, and customer service in training operations. The Training Operations Manager plays a pivotal role in motivating teams and ensuring that training aligns with organizational goals.

About the Authors

Tamara Elkelis is the Vice President of QUALCOMM, overseeing the development of over 11,000 employees since establishing the training center in 1992. Her experience and leadership have significantly contributed to the company's success in training and development. Jack Phillips is an international expert in measurement and evaluation, with a rich background in enhancing the value of human resources. He has authored numerous books and articles on the subject, making substantial contributions to the field of training and development.

Why This Book?

This book is ideal for training managers, HR professionals, and organizational development specialists looking to implement effective training strategies in dynamic environments. It provides actionable insights that can lead to significant improvements in organizational performance.

FAQ

• Q: What topics does the book cover?
  A: It covers training operations management, value recognition, quality management, and more.
• Q: Who should read this book?
  A: It is suitable for training managers, HR professionals, and educators involved in organizational development.
• Q: What makes this edition different?
  A: This second edition includes updated strategies and insights from leading industry experts.