سلسلة المدرب العملية: تقييم الأداء ومواجهة الأزمات

In this book, the author records his scientific and practical experience to evaluate the performance of institutions and prepare them to confront crises in a practical manner that contains specific steps that represent an integrated approach suitable for application to all institutions to prepare them to confront crises. It begins with unifying the concept of the idea and method of work, then measures to evaluate performance to identify weak points and address them with linking This is done by job descriptions and restructuring, whether by determining the capabilities of workers and distributing them to the jobs appropriate for them, or by redesigning jobs until the organization reaches the peak of its natural performance.This is followed by forecasting potential crises to which the institution will be exposed, which is done through the process of evaluating performance and addressing weaknesses, then building a crisis management system appropriate to the nature of the institution’s work, preparing and training a crisis management team for the institution, in addition to preparing scenarios for potential crises and plans for training on them with applied examples.