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HomeBooks, Movies and MusicBusiness & Finance BooksBusiness & Economics BooksComplaints... A Gift - How To Regain Customer Loyalty In Difficult Times?
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EGP 277.00
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Product details
Complaints... A Gift is an insightful guide on how to effectively manage customer complaints and turn them into opportunities for loyalty, especially in challenging times. This book emphasizes the importance of addressing customer feedback and using it to enhance business value.
Key Insights from the Book
- Learn how to respond to complaints effectively to maintain customer loyalty.
- Discover real-world examples that illustrate successful complaint management.
- Understand the psychology behind customer complaints and how to leverage them.
- Get practical strategies for improving customer retention and satisfaction.
Why Read This Book?
This book is essential for business owners, customer service managers, and anyone involved in customer relations. It provides valuable insights that can help you build a loyal customer base, even in tough times.
Specifications
Key Features
- Book Name: Complaints... A Gift - How to Regain Customer Loyalty In Difficult Times?
- Author Name: Janelle Barlow - Klaus Müller
- ISBN: 9789774555251
- Format: Paperback
- Publisher: Farouk Publishing House
What’s in the box
كتاب
Specifications
- SKU: GE810BM02BLJGNAFAMZ
- Model: 9789774555251
- Production Country: Egypt
- Size (L x W x H cm): 17*24
- Color: white
- Main Material: paper back
- Shop Type: Jumia Mall
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Complaints... A Gift - How To Regain Customer Loyalty In Difficult Times?
EGP 277.00