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Delivery Timelines and Cities
Cairo & Giza*
Jumia Express is available only for items with the logo. Click here for more information
Delivery times are business days only, and do not include Friday.
Click here for more info.
Click here for our full Delivery Timelines
& Click here for our Shipping fees details
Free Return within 14-days. Details below.
No returns for Lingerie & Beachwear in Women clothes
Wrong Item - to be returned within 48 hours
All items are eligible for return
Changed Mind - to be returned within 7 days
Fashion, Mobile phones, Electronics, Computing
Damaged Item - to be returned within 14 days
Fashion, Mobile phones, Electronics, Computing, Books, Food, Bulky Items, International Products
Click here for more Returns Policy and Return Times.
The simplest, quick, comprehensive way to know how fit you are is by using the scale. You could just step onto the scale at home to get a general idea of how much you weigh. The scale is helpful to make you know your exact weight regularly showing your weight loss and whether you are in need to change your daily routine or not. Bathroom scale is a necessity nowadays as you can save money & time and exercise at home then weigh yourself at home rather than going to the gym.
You can return this product for a refund, within 14 days after receiving your original order.
You can return this product ONLY if you have received the wrong product or if the item has been damaged. You cannot return it if you change your mind.
How to return this product?
You can request a return by calling Customer Service 19586
What are the required conditions?
Please see below conditions for your return request to be accepted:
- product must remain sealed, if existing
- product is still in its original packaging
- product is in its original condition and unused
- product is not damaged
The products in your possession are your responsibility until they are picked up by our driver or you have dropped it off at a pickup Station. Any product that is not properly packed or is damaged will not be eligible for a return, so make sure they are properly taken care of prior to the return!
What are the next steps?
Once your return request done, we will contact you to arrange retrieval of the product. You will also have the choice to deliver yourself the product to one of our pickup Stations.
Once the product retrieved, we will proceed to examination.
- In the unlikely event that an item is returned to us in an unsuitable condition, we will send it back to you without refund.
- If examination conclusive and conditions respected, we will proceed to refund within maximum 14 business days post retrieval product.