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Pearson Customer Service: A Practical Approach ,Ed. :5

Name: Customer Service: A Practical Approach ,Ed. :5
Brand: Pearson
SKU: PE250BM082OLZNAFAMZ
Price: 449.00 EGP
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ISBN:9780135109311

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Product details

Customer Service: A Practical Approach, Ed. 5 by Elaine K. Harris offers a comprehensive guide to mastering customer service with practical strategies and insights.

Key Features of the Book

Comprehensive Insights: Provides practical strategies for effective customer service.
Authoritative Source: Authored by an experienced professional in the field.
Updated Edition: Reflects current trends and practices in customer service.

Why Choose This Book?

This fifth edition serves as an essential educational resource for anyone looking to enhance their customer service skills, making it a valuable addition to your professional library.

FAQ

Q: What is the focus of this book?
A: The book focuses on practical approaches to customer service, providing insights and strategies for success.
Q: Who is the author?
A: The book is authored by Elaine K. Harris, a recognized expert in the field.
Q: When was this edition published?
A: This fifth edition was published in 2010.