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Delivery Timelines and Cities
Cairo & Giza*
Jumia Express is available only for items with the logo. Click here for more information
Delivery times are business days only, and do not include Friday.
Click here for more info.
Click here for our full Delivery Timelines
& Click here for our Shipping fees details
Free Return within 14-days. Details below.
No returns for Lingerie & Beachwear in Women clothes
Wrong Item - to be returned within 48 hours
All items are eligible for return
Changed Mind - to be returned within 7 days
Fashion, Mobile phones, Electronics, Computing
Damaged Item - to be returned within 14 days
Fashion, Mobile phones, Electronics, Computing, Books, Food, Bulky Items, International Products
Click here for more Returns Policy and Return Times.
With ecobubble™ technology, washing your clothes in cool water is just as effective as washing in warm water using a non-ecobubble™ washing machine. Time to start washing cool and saving energy!
Samsung’s breakthrough ecobubble™ technology pre-mixes and froths detergent with water and air bubbles to help wash your clothes evenly and efficiently. The result is a great wash at lower temperatures.
Smart Check lets you use your smartphone to diagnose and solve problems. Simply put the machine into Smart Check mode and use the Smart Check app on your phone to find the solution. You don’t even have to consult the user manual – you can correct the issue before it becomes a real headache.
Accidents happen, from evening dinner red wine spillages to muddy splashes on a rainy day. Stain Away uses ecobubble™ technology to deeply, gently and thoroughly clean clothes. Remove the most common stains, like wine, tomato, blood, chocolate and grass, and many more.
This item can be returned within 14 days if defective, wrong or missing parts. For more details click here.
How to return this product?
You need to request a return by calling Customer Service 19586
What are the required conditions?
Please see below conditions for your return request to be accepted:
- product must remain sealed, except if the product is defective or damaged
- product is still in its original packaging
- product is in its original condition and unused
- product is not damaged
- product label is still attached
- product is complete
The products in your possession are your responsibility until they are picked up by our driver or you have dropped it off at a pickup Station. Any product that is not properly packed or is damaged will not be eligible for a return, so make sure they are properly taken care of prior to the return!
What are the next steps?
Once your return request done, we will contact you to arrange retrieval of the product. You will also have the choice to deliver yourself the product to one of our pickup Stations.
Once the product retrieved, we will proceed to examination.
- In the unlikely event that an item is returned to us in an unsuitable condition, we will send it back to you without refund.
- If examination conclusive and conditions respected, we will proceed to refund within maximum 14 business days post retrieval product.