كتاب كيف تكسب الأصدقاء وتؤثر بالناس ؟

You can not succeed in being harsh or aggressive, even in the most violent discussions and the worst of circumstances; because you are always working to avoid the fire from increasing the anger of those who face it; you are peaceful if But this does not mean that you are cowardly or estranged from your rights; your friends love to show you their secrets and take your mind because you reassure them and be well advised. You can also be frank and clear with those you deal with; but you can not avoid some cynicism and ridicule sometimes because you think this useful?