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HomeBooks, Movies and MusicBusiness & Finance BooksBusiness & Economics Bookser-Driven Transformation: How Being Design-led Helps Companies Get The Right Services To Market
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Product details
Customer-Driven Transformation is a pivotal business book that emphasizes the significance of a design-led approach in enhancing service delivery and market fit. Written by Joe Heapy and Oliver King, this book is tailored for professionals seeking to improve customer satisfaction through innovative strategies.
Features of Customer-Driven Transformation
- Design-led Approach: Focuses on customer-centric strategies to enhance service delivery.
- Improved Market Fit: Helps businesses align their services with customer needs effectively.
- Enhanced Engagement: Aims to increase customer satisfaction and long-term loyalty.
Why Choose This Book?
This book provides valuable insights into transforming business practices through a design-led methodology, ensuring that companies can effectively meet market demands and customer expectations.
FAQ
- Q: Who are the authors?
A: The book is authored by Joe Heapy and Oliver King. - Q: What is the main focus of the book?
A: It emphasizes a design-led approach to enhance customer-driven service delivery. - Q: What edition is this book?
A: This is the first edition of the book.
Specifications
Key Features
Customer-Driven Transformation: How Being Design-led Helps Companies Get the Right Services to Market ,Ed. :1 BY Joe Heapy - Oliver King Kogan Page Copyright 2018
Specifications
- SKU: KO134BM0V06W1NAFAMZ
- GTIN Barcode: 9780749483012
- Model: Joe Heapy - Oliver King
- Size (L x W x H cm): 12 x 3 x 90
- Color: original
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Kogan Page er-Driven Transformation: How Being Design-led Helps Companies Get The Right Services To Market
EGP 653.00